Yes. If you ever decide that your current plan level needs to be updated, please contact us. We’ll transfer all your data to your upgraded account and all the previously unavailable features of the software that are included in the upgrade will be made available to you.

Local Thanks will only access your data with your express permission: e.g., to assist with tech support questions. For analytical purposes, we will occasionally compile data from all of our subscribers. However, that data cannot be traced back to any individual subscriber’s account.

Local Thanks provides tech support for the life of your subscription. Our support staff is available 9-5 EST to answer your questions. Also, our Help Suite provides contact information and is updated daily with online support resources.

Yes, we provide data conversion from your previous system if you are converting data from an established software product. Your first conversion is free, so let your software specialist know if you are interested.

Yes, data security is our highest priority. We employ numerous, redundant data safety systems and follow strict PCI compliance procedures to ensure that all of our subscribers’ data, including your clients’ credit card information, receives the highest level of protection possible.

Yes. You may cancel your subscription within 30 days after purchase for a full refund, less the cost of any services provided prior to cancellation. Requests must be submitted to technical support. View our Terms of Service.